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Please visit www.avis.co.uk/avishelp or www.budget.co.uk/budgethelp to see if your query can be resolved on our FAQ’s.
Pre-Rent Queries:
Reservation Queries: UK.Corporateres@abg.com
Avis Terms and Conditions: https://www.avis.co.uk/TermsAndCondition
Budget Terms and Conditions: https://www.budget.co.uk/terms-and-conditions
On-Rent Queries:
Please contact the rental station directly. Individual phone numbers can be found on the below link when searching for a particular rental location.
https://www.avis.co.uk/drive-avis/car-hire-locations
Post Rental:
To request a copy of an invoice: https://www.avis.co.uk/rentalinvoice
Customer Service: emailing keyaccounts@avis.co.uk. Please allow them the opportunity to investigate and adhere to the SLA 15 days.
To escalate after the 15-day SLA please contact Zsuzsanna.Dukai@abg.com
For Commercial Queries:
Please contact: leisuresales@abg.com
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Contact Details